48jl's Privacy Policy — Your data is protected

48jl places the highest importance on user privacy. This Privacy Policy ("Policy") explains how 48jl collects, stores, uses, and protects your personal information. By using our platform, you are considered to have accepted the terms described in this Policy.

48jl is a licensed online gaming platform providing safe and reliable services to users in Bangladesh. Our privacy policy is built to international data protection standards and is reviewed and updated on a regular basis.

48jl collects only the information that is necessary. We never ask for data that is irrelevant or excessive. The types of information collected are detailed below:

Without collecting the above information, we would be unable to provide you with a complete and secure service. That said, we always collect only the minimum data necessary.

48jl collects information in several ways. Every method is fully transparent and legally compliant:

• Directly Provided Information: Information you provide directly during registration, KYC verification, or when contacting support.
• Automated Collection: Technical data collected while you use our platform, such as log files, cookies, and session data.
• From Third Parties: Limited data from payment providers, identity verification agencies, or fraud prevention services.
• Public Sources: Information obtained from government databases or public records for identity verification purposes.

48jl uses collected data exclusively for specific, legitimate purposes. We never misuse your information:

• Account Management: To create, manage, and secure your account.
• Payment Processing: To process deposits and withdrawals securely.
• Identity Verification: To comply with AML and KYC regulations.
• Service Improvement: To analyze gaming data and improve your experience.
• Contact: To send important notifications, promotional offers, and support messages.
• Security: To prevent fraud, money laundering, and other illegal activities.
• Legal Obligations: To meet the requirements of licensing authorities and regulatory bodies.
• Responsible Gaming: To identify problematic gaming patterns and provide appropriate support.

The 48jl website and app use cookies and similar technologies. Cookies are small data files stored on your device that help improve your browsing and gaming experience.

• Essential Cookies: Essential for the platform to function properly. These cannot be disabled.
• Functional Cookies: Remembers your preferences and settings, such as language selection.
• Analytics Cookies: Helps us understand how users interact with the platform.
• Security Cookies: Used to detect fraudulent activity.

You can manage or delete cookies at any time through your browser settings. Please note that disabling essential cookies may affect certain features of the platform.

48jl never sells your personal data. However, limited information may be shared with trusted partners in specific circumstances:

• Payment Providers: Payment gateways including Mobile Banking, Nagad, and Rocket to process transactions.
• Identity Verification Services: Third-party verification agencies for the KYC process.
• Technology Partners: Technology service providers that support the operation and maintenance of the platform.
• Legal Authorities: To comply with legal orders from courts or regulatory bodies.
• Fraud Prevention: Shared database for fraud prevention within the online gambling industry.

48jl uses industry-leading security technology to keep your information safe. Our security measures include:

• 256-bit SSL Encryption: All data transfers are fully encrypted.
• Two-Factor Authentication (2FA): An additional layer of security for your account.
• Firewall Protection: Advanced firewall to prevent unauthorized access.
• Regular Security Audits: Regular security audits conducted by third-party experts.
• Data Backup: Regular data backups stored on secure, encrypted servers.
• Access Controls: Only authorized personnel can access data on a need-to-know basis.

48jl retains your data only for as long as necessary. The data retention policy is outlined below:

• Active Accounts: For the duration that the account remains active.
• Closed Accounts: Up to 5 years after account closure, as required by law.
• Financial Records: Up to 7 years, in accordance with tax and regulatory obligations.
• KYC Documents: Up to 5 years in accordance with AML regulations.
• Log Files: Typically between 90 days and 1 year.

After the retention period, data is securely deleted or anonymized. Some data may need to be kept longer due to legal obligations.

Under 48jl's Privacy Policy, you have several important rights regarding your own information:

• Right to Access: You may request to know what information we hold about you.
• Right to Rectification: You may request corrections if any of your information is inaccurate.
• Right to Erasure: You may request deletion of your data under certain conditions.
• Right to Restrict Processing: You may request that the use of your data be restricted in certain cases.
• Data Portability: You may request your information in a structured, portable format.
• Right to Object: You may object to the use of your data in certain circumstances.
• Right to Withdraw Consent: You may withdraw any previously given consent at any time.

48jl is strictly not intended for anyone under 18. We do not knowingly collect information from minors. Age verification is carried out during the registration process.

If a parent or guardian discovers that their child under 18 has been using our platform or has submitted personal information, please contact our support team immediately. We will promptly delete the data and close the account.

48jl reserves the right to update this Privacy Policy at any time. For any significant changes, we will send advance notice to your registered email and post an announcement on the website.

Continued use of the platform after any changes constitutes acceptance of the updated policy. We recommend checking this page regularly. The last updated date is always displayed at the top of the page.

For any privacy-related questions, requests, or complaints, please reach out to our dedicated privacy team. We typically respond within 24–48 hours.

• Email: [email protected]
• Support: 24/7 support available via live chat
• Office Hours: Monday to Sunday, 9:00 AM to 11:00 PM